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FAQ
Frequently Asked Questions
About the facility
Yes, you are welcome to bring your favorite devices (mouse, keyboard, headset, etc.). Of course, we also have plenty of equipment available in-store, so you are welcome to come empty-handed.
Yes, you are welcome to bring in your own food and drinks. We also sell Red Bull in-store.Please note that there are many delicate PC equipment and devices in the store, so we would appreciate it if you would take extra care to avoid spills when eating or drinking around the desks.
Yes, you can use it. However, customers under 18 years old (high school students and younger) are only permitted to use the facilities until 8:00 PM .
Our services are primarily for members, so please contact us via direct message on our official X (formerly Twitter) account or by email. If there are seats available, you can also visit us directly on the day of your visit.
Yes, we can accommodate all of these needs. Our services can be used for a wide range of purposes, including organizing tournaments, community events, and student club activities. Please feel free to contact our store or inquiry desk for more information.
You will be required to register as a member (free of charge) upon your first visit. Please bring identification documents (such as a driver's license, health insurance card, or student ID).
In addition to cash, we accept various credit cards, electronic money, and QR code payments (such as PayPay).
Yes, you will log in and play using your own game account (Steam, Riot Games, EA, etc.). Please check your ID and password before coming to the store.
You are more than welcome! Our staff will provide thorough support, so even if you're new to PC gaming, please feel free to come along.
Yes, it is possible. We ask that you be considerate of other customers (such as not shouting excessively), but you are welcome to actively enjoy teamwork and playing using voice chat.
There is no dedicated bicycle parking or car parking area. Please use public transportation or nearby coin-operated parking lots.
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